Privacy policy
Last updated: December 29, 2025
Filtra International operates this website to provide information about industrial filtration products and engineering services and to facilitate quotation requests (the “Services”). The Services are powered by Shopify.
This Privacy Policy describes how we collect, use, and disclose personal information when you visit the website, submit a quotation request, or otherwise communicate with us. No purchases are concluded directly through this website.
Please read this Privacy Policy carefully.
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Personal Information We Collect
We collect personal information that you voluntarily provide to us, including when you submit a contact or quotation request or communicate with us. This may include:
• Name
• Company name
• Email address
• Telephone number
• Country or delivery location
• Information you include in messages or quotation requests
We do not collect payment information through this website.
In addition, limited technical information may be collected automatically, such as IP address, browser type, and device information, through cookies and similar technologies to ensure website functionality and security.
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How We Use Your Personal Information
We use personal information for the following purposes:
• To respond to inquiries and quotation requests
• To communicate with you regarding products, services, or technical questions
• To maintain business records and internal administration
• To ensure the security and proper functioning of the website
• To comply with applicable legal obligations
We do not use personal information for automated decision-making.
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Marketing Communications
We do not operate an online shop or conduct direct online sales.
Marketing communications, if any, are limited and business-to-business in nature.
You may opt out of any marketing communications at any time by contacting us.
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How We Share Personal Information
We may share personal information only as necessary:
• With Shopify and service providers who support website hosting, security, and technical functionality
• When required to comply with legal obligations or valid governmental requests
We do not sell personal information.
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Relationship with Shopify
This website is hosted by Shopify. Shopify may collect and process certain technical data to provide hosting, security, and platform functionality.
For more information about Shopify’s privacy practices, please visit:
https://privacy.shopify.com
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Cookies and Tracking Technologies
We use limited cookies and similar technologies necessary for website operation, security, and performance. You may control cookies through your browser settings.
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Data Retention
We retain personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy, including responding to inquiries, maintaining business records, or complying with legal obligations.
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Your Rights
Depending on your location, including within the European Economic Area or the United Kingdom, you may have the right to:
• Access your personal information
• Request correction of inaccurate information
• Request deletion of personal information
• Object to or restrict certain processing activities
You may exercise these rights by contacting us using the details below.
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International Transfers
Personal information may be processed outside your country of residence, including through Shopify’s infrastructure. Where required, appropriate safeguards are applied in accordance with applicable data protection laws.
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Security
We take reasonable technical and organizational measures to protect personal information. However, no method of transmission over the internet is completely secure.
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Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.
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Contact Information
If you have questions about this Privacy Policy or wish to exercise your data protection rights, please contact:
Filtra International
Email: sales@filtrainternational.com
Phone: +351 261 052 290
For the purposes of applicable data protection laws, Filtra International acts as the data controller.